For the life of me, I do not understand why anyone would want to order blinds over the internet! Over the last 30 years that I have been selling blinds, shades, and shutters, you would not BELIEVE all the mistakes we have made in ordering, installing, having to repair blinds that have rotted string, and remote controls which need re-programmed! It's been a painful learning experience. I learn something each and every time something doesn't go quite right! I recently just had a customer tell me they were going to order from a big box store because they could get a better price.